Murphy was hired through a third party vendor to create an information system designed around monitoring process performance. After weeks of design, he presented the CIO with a system that captured their sales transactions, such as price, quantity, individuals, addresses, time to delivery, and other transactional components. The CIO smiled politely, thanked him, walked into his office, and demanded the vendor compensate him for the time the consultant spent at his office. Why did the CIO demand his money back, and was he correct in doing so?

B:He was correct. The scope of the information system was to monitor process performance. The consultant designed an information system that revolves around capturing and storing process data.

Explanation:

The options are:

A: He was incorrect. The consultant did a great job in identifying elements to capture in order to monitor process performance.

B:He was correct. The scope of the information system was to monitor process performance. The consultant designed an information system that revolves around capturing and storing process data.

C: He was correct. The consultant wasted weeks by designing a system that comprehensively manages business processes.

D: He was correct. The consultant wasted weeks by designing a system that executes business processes.

The importance of an information system is turning of raw data to make useful information which are used by companies for decision making. In this scenario, Murphy was hired to create an information system that is designed around monitoring process performance. His work was to simply map, analyse, and also improve and monitor the organization's processes.

Murphy developing a system that captured the organizatio's sales transactions, such as the price, quantity, individuals, addresses, etc means that he doesn't understand his scope and he's doing something different from what he was employed to do.

answer; /// the above statement is (true);