When you listen with an intent to understand, you
a.
listen for your chance to get your poin...
When you listen with an intent to understand, you
a.
listen for your chance to get your point across
b.
are gaining factual information that you can later report to a manager
c.
seek to understand the other person, you don't interrupt, and you don’t make assumptions.
d.
are looking for a way to reframe the conversation
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