Supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers such as list generators, campaign management systems, cross-selling and up-selling, customer service and support, contact centers, sales force automation, web-based self-service, call-scripting and campaign, sales, contact, and opportunity management is called?

The federal sentencing guidelines for organizations set the tone for organizational ethics compliance programs by question 1 options: a) codifying into law incentives for organizations to take action such as developing ethical compliance programs to prevent misconduct. b) forcing all organizations to develop mandatory reporting systems and ethics programs. c) eliminating most of the federal legislation that created inefficient and time-consuming activities for businesses. d) providing detailed guidelines for how to set up organizational ethics programs to guard against unethical conduct. e) providing a thorough examination of company codes of ethics to determine whether they are sufficient.