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in order to be effective, any interview should feature more open-ended than closed-ended questions. closed-ended questions are those that can be answered with “yes” or “no” or some other brief response. examples of closed-ended questions are these: “are you going to vote in the election? ” “do you like your job? ” or “did you see the accident? ” open-ended questions invite more complete answers: “what issues are most important to you in this election? ” “what’s the best part of your job? ” or “tell me what you saw happen.” while close-ended questions are sometimes necessary, open-ended questions are much more likely to encourage people to open up and talk freely. the selection’s main pattern of organization is:
(click on the pattern of organization.)

a. definition and example. b. comparison.
c. contrast.
d. cause and effect.