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English, 27.09.2019 02:00 madisonsan9020

Select the correct answer.
what type of negative business message does this email paragraph convey?
you for sending the receipt. after checking with our team, we discovered that we've charged you for the wrong item. we will refund
the extra amount to your account.
a rejecting a claim
b. declining an invitation
c. refusing a request
d. explaining a billing error
e. responding to a negative online post
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