People in cultures stand closer together while talking, have more direct eye contact, and speak in louder voices than many people in the united states.

contact

Explanation:

Contact cultures refer to cultures in which people tend to talk to each other with a close proximity of space, body contact such as handshakes and kissing on the cheek as greetings, and eye contact to communicate. As a result, people from non contact or low contact cultures may feel that their personal space, which separates individuals from others, is being invaded.

i think the literacy device is "it's frozen head"

b is the answer