Please help quick!!

The following excerpt from an argument features a counterclaim and a rebuttal. Read the paragraph and answer the question that follows:

Some may argue that television can have a good influence on teenagers. They say educational broadcasts, travel documentaries, and news programs help students learn about the world. Anyone who believes this is obviously clueless when it comes to teen viewing habits. Teenagers don't watch those kinds of shows. They watch cartoons, reality shows, and movies.

Which of the following is true about this excerpt?

a. It addresses the opposition respectfully but does not use researched facts to refute the counterclaim.

b. It presents researched evidence to refute a counterclaim but does not treat the opposition respectfully.

INCORRECT: c. It refutes the counterclaim ineffectively because it offers opinions and uses a disrespectful tone.

d. It uses a respectful tone and offers researched evidence to effectively refute the counterclaim.

не знам

explanation:

не знам

glamis thou art, and cawdor; and shalt be what thou art promis'd; yet do i fear thy nature; it is too full o' the milk of human kindness to catch the nearest way: thou wouldst be great; art not without ambition; but without the illness should attend it. what thou wouldst highly, that wouldst thou holily; wouldst not play false, and yet wouldst wrongly win: thou'dst have, great glamis, that which cries, "thus thou must do, if thou have it: and that which rather thou dost fear to do than wishest should be undone." hie thee hither, that i may pour my spirits in thine ear; and chastise with the valor of my tongue all that impedes thee from the golden round, which fate and metaphysical aid doth seem to have thee crown'd withal.  

he lacks ambition.  

he is hesitant.  

he lacks courage.  

he has moral scruples.

in a place once known as north america, now known as panem, is a very rich city surrounded by twelve districts. every year because this very rich city, known as the capitol, is so rich and likes to think they control all the districts - which they do - there is something known as the hunger games! this is where two children, one boy and one girl from each district from the ages of twelve to eighteen, have to leave their families and compete in the hunger games, a live event that is aired on tv's all over panem. when katniss everdeen, aged sixteen from district 12, has to volunteer to take the place of her twelve-year-old sister prim after prim's name is called forth to become the 23rd member to compete in the 74th hunger games, she promises to prim that she will win! katniss doesn't believe she's coming out alive - but she's not going down without a fight.

because district 12 is so poor, katniss has been close to death many times from starvation but she's made it through it. but this is a different kind of close to death; this katniss doesn't know if she can survive.

she doesn't want to hurt, or kill anyone but when it comes down to it katniss' instinct is to survive. but when she starts to have confusing feelings about the boy from her district who is also her fellow contender, things get worse, and then she teams up with the girl from district 11 and only one person can survive. but who will it be? will her feelings get the better of her? will she let someone else win so they don't have to die? if katniss is going to win she's going to have to be brutal. she's going to have to kill!

we would need to be able to read the passage in question to determine which factor allowed david believe he could defeat goliath. post the passage, and i'd love to out.