2. Write a letter of complaint. Follow the rules for a formal letter, and use the full-block style. The complaint may be about anything you wish (such as malfunctioning equipment, poor building
maintenance, or disruptive noises from a nearby business). You can base your letter on a true
experience, or you can make up all the details you need.
Please note that a form letter or a template cannot be used in constructing your response to
question 2. When a form letter or template is used, you are giving little to no thought to wording
or formatting, and you are not actually creating your own complaint, you are simply filling in the
blanks of someone else's work.