Aformal presentation can lead to miscommunication when: a. a speaker’s non-verbal messages do not match his or her verbal messages b. the formal presentation is too long c. the speaker is overqualified d. the speaker’s voice can be heard clearly

A). A speaker’s non-verbal messages do not match his or her verbal messages.

Explanation:

A formal presentation is described as a presentation or demonstration that intends not only to effectively communicate an idea or thought to a group of people but also to inform the audience(group) by providing an organized and influential manner(visually appealing) to convince the group(clients) to agree upon the ideas proposed.

As per the question, a formal presentation could lead to miscommunication when his/her non-verbal messages like body language or expressions(gestures), etc. fail to match his/her verbal messages. Such incongruity may end up miscommunicating the actual idea that may leave the audience not only diverted from the actual path but also confused and disappointed. Thus, option A is the correct answer.

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