Which best describes how a pharmacy technician exhibits professionalism? by dressing in jeans and a shirt once or twice a week
by joking and making light conversation with the customers
by handling a frustrated customer in a calm and helpful manner
by promising to fill a prescription after forgetting earlier in the day
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15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?