In the triangles, line segment b c is-congruent-to line segment d e and line segment a c is-congruent-to line segment f e. triangles a b c and f d e are shown. the lengths of sides a c and f e are congruent. the lengths of sides b c and d e are congruent. if m angle c is greater than m angle e, then line segment a b is line segment d f.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%