Given the number line, what ray does not contain cb?

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

Ming says that 0.24 > 1/4 because 0.24= 2/4. which best explains mings error

Ihonestly have no clue if it's each or none.