What do the Pendleton Civil Service Act and the Hatch Act have in common? A. Both increase bureaucratic fairness. B. Both streamline the administrative rule making process C. Both reduce administrative discretion. D. Both enhance presidential control of the federal bureaucracy.

Josh is teaching michael how to be an effective speaker. what two general hints for effective informative speaking should josh share?

Janette goes into an electronics superstore to buy a new computer. the salesperson works with her to find the right model, and she agrees to buy a new computer for $500 and a floor-model 18-inch monitor for $100. just when she is ready to pay, the salesperson walks away for a minute and then comes back to inform her that the monitor she was ready to purchase can't be sold for < $125. she agrees to the extra $25 even though they had initially agreed on the $100 selling price. janette has fallen for the technique of gaining compliance.

What is the role of communication within groups of people with different backgrounds?