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Every day at coat tech, bill sands down cars and then brian removes the dust. next, loni sprays primer on them, and katie sprays paint and a topcoat on them. finally, lyle dries the cars and polishes them. each person is the best team member at performing the job he or she does. coat tech’s workers have interdependence.

Provide an example of how you have successfully taken into account individual differences in dealing with people. in what way did your approach make a difference in the outcome of the interaction with that person?

Stories that are passed down through generations by word of mouth are called