Laura was working the midnight shift last weekend. A young pregnant girl was visiting a sibling in the hospital and was leaving at the same time. Laura noticed that she did not have a coat on and it was very cold. Laura joked with her about the cold and the girl started to cry. She told Laura that she did not have a coat and could not afford one. Laura immediately gave the girl her coat and told her to keep it. What quality does Laura not exhibit in this situation? empathy reliability altruism compassion